Terms and conditions
Terms and conditions
Important: Please read these terms and conditions carefully before using this website. We recommend you print a copy for future reference and make a note of the version number above.
1. ABOUT THESE CONDITIONS
1. This Website and the Goods and Services displayed on it are provided by Bikram Hot Yoga Surbiton Ltd trading as The Sweat Society and its subsidiaries (collectively referred to in these Conditions as "we", "us" and "our"). Further information about us is set out at Condition 26. When we refer to "you" and "your" we mean the user of this Website, purchaser of Goods or user of our Services.
2. These are the Conditions which apply to your use of this Website and the purchase of Goods and Services from us. If you do not agree to these Conditions, you must not use this Website.
3. You should read these Conditions carefully before using this Website or purchasing any Goods or Services from us.
4. We reserve the right to change these Conditions at any time.
5. Any changes to the Conditions will be effective after the change is published on this Website. You should check these Conditions before each order as they may have changed since your last visit.
6. If you have any questions about the Conditions, the Services or this Website, please contact us using the contact details in the “Contact” section of this Website.
2. When the following words with capital letters are used in these Conditions, this is what they mean:
“User Account” the online platform through which Member and Client details are saved, credits can be bought and classes can be booked and cancelled
“Benefits” means the third party benefits attributable to each Member Type.
“Billing Period” the period between one Payment Date and the next Payment Date;
“Class” any exercise Class or Classes provided by us or on our behalf at the Studios, or online on the Website, as part of the Services;
“Client” a user of this Website, purchaser of Goods or user of our Services;
“Conditions” the terms and conditions as set out in this document and as amended from time to time;
“Credit” Credits either purchased via our Website, in person at our Studios, or over the telephone and used to make bookings for Classes;
“Digital Membership” a monthly subscription to digital content available on the Website
“Goods” any Goods offered for sale at any of our Studios;
“Joining Date“ the date on which a Client first pays for a Credit or Member first makes payment to us for their membership;
“Member” any person who has purchased a Membership;
“Membership” a monthly subscription to purchase a set amount of Credits a month;
“Membership Fee” the fee attributable to that Member’s Membership Type;
“Membership Type” the Membership or otherwise, purchased by a Member including the specific number of Credits and Benefits attributable to that Member each month;
“Payment Date” means the date set out in Condition 9.6(c);
“Services” services available to you via this Website, including the Classes;
“Studios” any of our studios, as published on our Website from time to time;
and “Website” https://sweatsociety.co.uk/
3. USERS OF OUR FACILITIES AND CLASSES
1. All Clients must sign up for a User Account.
2. The Sweat Society does not allow unaccompanied minors in a Studio at anytime.
3. You must be 16 years of age to attend any Classes at The Sweat Society.
4. If you are 16 years of age and under 18, please be aware of the following Conditions: You must talk to a staff member, register a User Account with The Sweat Society and have a parent/guardian sign a consent form. You must always be accompanied by a parent/guardian in all Classes. For spin Classes only, you must also meet the height requirement of 4 foot 11 inches.
5. If you are between the ages of 16 and under 18, you must have a parent/guardian sign a consent form. Your parent/guardian must attend your first Class and before the Class begins, a staff member will complete an induction for health and safety purposes. After this has taken place, you will be able to take Classes without your parent/guardian.
6. You agree to comply with our class rules in force from time to time which you can see online or displayed in all of our studios. The class rules relate to our opening hours, use of our facilities and your conduct.
7. Instructors and Classes are subject to change at any time and you will be informed of this change via email and/or SMS.
8. We reserve the right to refuse you access to the Studios and suspend or terminate your use of the Services if we reasonably consider that your conduct is damaging to our reputation, is in breach of these Conditions or such refusal would otherwise be in the interests of other users of the Studios or participants in our Classes. You will not be entitled to any refund in such circumstances.
4. HEALTH WAIVER
1. Our staff, agents and subcontractors are not medically qualified so if you have any doubts about your fitness or capability to exercise, we strongly recommend that you get advice from a doctor first. For safety reasons, you are responsible for correctly using our facilities and agree to keep to the conditions in the health waiver which you agreed to when registering for a User Account on our Website. A copy of our health waiver is available at https://psyclelondon.com/pages/psycle-health-waiver-release or a hard copy is available at all of our Studios.
1. Credits can be purchased via our Website or at the studio in Surbiton.
2. Multiple Credits can be purchased as bundles at discounted rates (Class pass).
3. Members will be allocated a month to use unlimited classes each month depending on their Membership Type – this does not always include Pilates.
4. To book a Class, you must have at least one credit in your User Account, unless otherwise specified at the time of booking. One Credit entitles you to attend one Class. In some instances, we may require two or more Credits from you to attend one special Class and in these cases; this will be specified to you at the time of booking.
5. Credits purchased as part of Credit Packs will expire; a) if part of an introductory offer, 6 months from purchase; b) if a Credit Pack of 1 or 5 Credits, 5 months from purchase and 5 weeks after first use; c) if a Credit Pack of 10 Credits, 5 months from purchase and 5 weeks after first use;
6. From time to time, we may offer further discounts to our Credit Packs with a different expiry date to those set out above. This will be made clear to you at the time of purchase. Credits cannot be extended beyond the expiry dates agreed at the time of purchase, unless we in our discretion agree to do so in exceptional medical circumstances.
7. For promotional sales, we may offer Credit Packs that have a shorter expiry than the standard expiry dates of our Credit Packs. This will be made clear at the point of purchase and in the confirmation email. We will not be able to extend these Credits beyond the expiry date in any circumstances. No other discounts are available on promotional Credit Packs. Promotional offers are subject to our discretion and may be withdrawn at any time and without notice.
8. Credits cannot be transferred to another person.
9. Subject to any statutory right of cancellation, payments for Credits are non-refundable unless otherwise stated in these Conditions.
10. Any voucher code issued by us at any time is unique to the offer to which it specifically relates. All offers are subject to our discretion and may be withdrawn at any time and without notice. Vouchers cannot be re-used and are valid once per Client.
11. In certain circumstances you may be issued with free Credits which will allow you to book another person into a Class which you are also booked into (Trial class). Trial class can be used to book another person a space in a Class you are also booked into.
12. For some workshops, Classes or events you may be required to purchase what is known as a 'Special Credit or event credit'. Special Credits or event credits will have a different monetary value to standard Credits purchased on the 'buy Credits' page and can only be used to book into the specific workshops, Classes or events to which they relate.
6. COOLING OFF PERIOD
1. Where a Client has purchased a Membership or Credits online, they have a legal right under the Customer Contracts Regulations 2015 to cancel within 14 days of when the date of the purchase is confirmed (Cooling Off Period).
2. To cancel within the Cooling Off Period the Client should contact our studio by telephone or in person, or email.
3. When cancelling within the Cooling Off Period, the Client or Member will be refunded either: a) the full charge taken on their Joining Date, if no Classes have been attended; b) the full charge less the value of any Credits used within the Cooling Off Period subject to Condition 12.3. i. In the case of a Membership the value of a Credit will be calculated by dividing the full monthly Membership Fee by the number of monthly Credits attributed to their Membership Type; ii. In the case of an Unlimited Membership, if no classes have been attended, the Member will be refunded in full. If any classes have been attended, the member is not eligible for a refund. c) the full cost of the Credits purchased, less the value of credits used within the Cooling Off Period, if they are not a Member.
7. BOOKING A CLASS
1. You can check availability and book Classes in advance online via our Website. When you book a Class, one Credit will be deducted from your class pass on your User Account unless otherwise stated on the website.
2. We make every effort to ensure that there are a suitable number of Classes available at different times of the day. However, Classes are subject to availability and we do not guarantee that spaces will be available in any given Class, even if you have sufficient Credits in your User Account.
3. If the Class you wish to attend is fully booked, you may choose an alternative Class with remaining spaces. Alternatively, you may join a waitlist for the fully booked Class.
4. If you join the waitlist and a space becomes available, a Credit will automatically be deducted from your User Account and you will be automatically added to the Class up before the start. You will be notified by e-mail and/or text message if you are automatically added to a Class.
5. Waitlist entries will automatically be allocated when a seat becomes available, before the Class start time - please ensure that you remove yourself from the waitlist if you don't think you'll be able to make it to a Class on time. You can cancel your waitlist at any time up until they are allocated for a full credit referral back onto your account.
6. If we cancel a Class, your Credit will be refunded unless otherwise stated. We will notify you of this via email or telephone call.
8. CLASS CANCELLATION
1. You can cancel a Class 12 hours before the start time of a Class and the Credits attributable to that Class will automatically be refunded to your User Account.
2. If you cancel a Class less than 12 hours the Credits attributable to the Class will not be refunded.
3. The 12 hour cancellation policy does not apply to Special Credits. If you have purchased a Special Credit you must cancel up 72 hours before the start time of the relevant workshop, event or Class. If you cancel before this time you will receive an automatic monetary refund to the card payment that was used for the booking. If you cancel with less than 72 hours’ notice you will not receive a refund.
4. A Class can be cancelled either on the Website, in person, or by telephone.
1. Upon purchasing a Membership we will email the Member confirming their Membership Type.
2. The Membership Fee is set out on the Website and is subject to change from time to time.
3. The number of Memberships offered from time to time is subject to our discretion and we cannot guarantee their availability at any given time.
4. Membership Billing: a) the first month’s Membership Fee will be collected from the Member either by debit or Credit card on their Joining Date and this amount may be a pro rata payment amount depending on the joining date; b) on their Joining Date the Member will provide details of a card to be saved to their User Account from which the Membership Fee can be collected following the initial payment; c) the Membership Fee will be collected monthly, in advance, thereafter on or about the same day each month. The dates are 1st or the 16th of each month (Payment Date) and d) if payment is unsuccessful on the Payment Date, we will email the Member notifying them of the unsuccessful payment and retry the payment 24 hours later. We will retry the payment again 72 hours of notice being given. If this payment attempt fails or payment has still not been given, any future bookings will be cancelled and future bookings will be suspended until payment arrears have been cleared.
5. Except for the Member’s right to cancel within the 14 day cooling off period, payments for Memberships are non refundable.
6. Members cannot transfer their Credits to another person.
7. Membership Period a) a Membership will last for a minimum term of three months from the Joining Date (Minimum Term). After the Minimum Term the Membership can be cancelled by giving 1 month notice prior to payment date in writing and the email needs to be acknowledged. The notice of cancellation is for 1 full month of payment, regardless of which date your notice is given prior to your next payment date.
8. The Company reserves the right to cancel any Memberships in full at any time without refund if there is any unacceptable behaviour within our premises. You will be informed of this in writing beforehand.
1. Price details are available on our Website and shall be such prices as determined by us from time to time.
11. MEMBERSHIP BENEFITS
1. The Benefits attributable to each Member Type are subject to change from time to time and can be withdrawn without notice.
2. If a Benefit is redeemed by using a code provided by a third party (Benefit Code), each Benefit Code can only be used by the Member. If we have any reason to believe that a Member is sharing a Benefit Code then at our discretion we can cancel that Member’s Membership.
4. If you change your mind about any Goods purchased from us, you may return them to any of our Studios within 7 days with your receipt and we will give you a full refund provided that the Goods are used and not damaged. This does not affect your statutory rights as a Consumer.
5. The price of our Goods shall be the prices set out in our Studios and are subject to change from time.
12. USE OF OUR WEBSITE
1. Use of our site includes accessing, browsing or registering to use our Website. By using the Website, you are confirming that you accept these Conditions and that you agree to comply with them.
2. We may update this Website from time to time and may change the content at any time. Any of the content on our Website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.
3. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access is permitted on a temporary basis and we may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.
4. By accessing this Website, you agree that you will access its contents solely for your own use. You may print out a single hard copy of any part of the content of this Website for your use in accordance with these Conditions. You must not modify the copies of any materials on this Website in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any text. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our Website in breach of these Conditions of use your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
5. You may not (except to the extent required in order to use this Website in accordance with these Conditions) copy, store in any medium (including in any other Website), distribute, transmit, re-transmit, broadcast, modify, delete or show in public any part of this Website or systematically extract material from this Website or any document available through it, create any derivative works from it or in any other way exploit commercially all or any part of this Website or any document available through it without our prior written consent.
6. This Website should only be accessed using a computer linked to a secure network environment.
7. We cannot guarantee that this Website will operate in accordance with your expectations or will be error free. If you are aware of any error on this Website please contact us by email and we will endeavour to correct it.
8. It is our policy to virus check documents and files before they are posted on this Website. However, we cannot guarantee that documents or files downloaded from this Website will be free from viruses. Accordingly, for your own protection, you must use virus-checking software when using this Website. We exclude to the fullest extent permitted by law, all liability (save in respect of death or personal injury caused by negligence and for fraud) in connection with (a) any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the Website or from any third-party Websites linked to this Website and (b) any interruptions in your access to the Website.
9. You must not misuse our Website by knowingly introducing computer viruses, other malicious code or harmful components. You must not attempt to gain unauthorized access to our Website. You must not attack our site via a denial-of–service attack or a distributed denial-of-service attack. By breaching this Condition you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately and you will indemnify us for any breach, which means that you will be responsible for any loss or damage we suffer as a result of you not complying with this Condition.
13. YOUR USERNAME AND PASSWORD
1. Certain areas of our Website are restricted and may only be accessed if you are registered with us and have been issued with or have chosen a username and password.
2. You must not allow any other person to use your username, password or other login details, unless you are sharing a Membership with such other person, and must treat such information as confidential and must not disclose it to any third party. If you believe or suspect that someone else knows your login details you must contact us as soon as possible.
3. We reserve the right to disable any user identification code or password used to access to this Website at any time if in our reasonable opinion you have failed to comply with these Conditions.
4. You shall not obtain or attempt to obtain unauthorised access to an area of this Website which is only accessible with a username and password other than that which has been identified as being available to you through the logins and passwords notified to you and you will not attempt to evade our authentication or security procedures nor assist, encourage or permit any other person to do any of the above things.
5. We shall not be liable for any losses you suffer as a result of unauthorised access to your User Account until such time as you have informed us of unauthorised use or possible unauthorised use of your login details or of a breach of security.
6. If you are accessing an area of our Website protected by a username and password to use the Services available through it otherwise than in the course of your business, you have certain statutory rights as a consumer regarding the performance of Services. These statutory rights will not be affected by any statement contained in these Conditions.
14. INTELLECTUAL PROPERTY
1. We are the owner or the licensee of all intellectual property rights in this Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The design and layout of this Website are protected by copyright, database right, design rights and other similar laws and may not be copied or imitated in whole or in part.
2. The trade marks, logos and trade names displayed on the Website ("Marks") are the property of The Sweat Society or other third parties. You are not permitted to download, copy, modify or use the Marks without our prior written consent or the consent of such third party who may own the Marks. (See also the section below on Trade Marks.)
3. We and our suppliers own the intellectual property rights in the software that runs this Website. Save to the extent expressly permitted by applicable laws, you must not copy, modify, download, distribute, decipher, de-compile, interfere with or attempt to interfere with that software without our prior written consent.
1. Subject to Condition 17, we will compensate you for any loss or damage you may suffer if we fail to carry out our obligations under these Conditions or to a reasonable standard or breach any duties imposed on us by law (including if we cause death or personal injury to you by our negligence) unless that failure is attributable to: a) your own fault; b) a third party unconnected with our obligations under these Conditions; or c) events which we could not have foreseen or forestalled, even if we had taken all reasonable care.
2. Our liability to compensate you (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount having regard to such factors as whether the damage was due to a negligent act or omission by us.
16. DATA PROTECTION AND OTHER RELEVANT POLICIES
17. PERSONAL BELONGINGS
1. You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
18. ENTIRE AGREEMENT
1. These Conditions constitute the entire agreement between you and us in relation to your use of our Website. 21.
VARIATION 1. We reserve the right to vary or amend these Conditions from time to time. Any changes shall take effect upon their posting being on the Website. 22.
SEVERANCE 1. If any of these Conditions are or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:
2. the legality, validity or enforceability in that jurisdiction of any other term or condition, which shall continue to have full force and effect; or the legality, validity or enforceability in other jurisdictions of that or any other term or condition, which shall continue to have full force and effect.
19. RIGHTS OF THIRD PARTIES
1. A person who is not a party to these Conditions may not enforce any of them under the Contracts (Rights of Third Parties) Act 1999. 24. WAIVER 1. No waiver of any of these Conditions shall be valid unless provided in writing by us. 25. GOVERNING LAW AND JURISDICTION 1. Any dispute arising between you and us in relation to these Conditions shall be governed by English law.
2. We both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
3. The Sweat Society reserve the right to withdraw, vary or amend any promotion, discount or competition at any time. 26. INFORMATION ABOUT US 1. Bikram Hot Yoga Surbiton Ltd is a company registered in England and Wales under company number 07579962 whose registered office is at Brooks House, 1 Albion Place, Maidstone, Kent, England ME14 5DY. Its VAT number is GB 130425557.
Version: GDPR 2, updated June 2021
Overview: Your Privacy Matters
Bikram Hot Yoga Surbiton Ltd trading as The Sweat Society and its group companies, (together “we” or “us”), are committed to protecting and respecting your privacy. This policy (together with the Terms and Conditions of Use and any other documents we refer to in this policy or the Terms and Conditions of Use) set out how we will use your personal information and who it will be shared with. Please read the following carefully.
The Sweat Society mission is to inspire people to lead vibrant, energetic and happy lives. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.
What Personal Data do we collect?
We collect Personal Data about you when you visit our Sites or use our Services, including the following:
Registration and use information – When you register to use our Services by establishing an Account, we will collect Personal Data as necessary to offer and fulfil the Services you request. We may require you to provide us with your name, postal address, telephone number, email address, date of birth, gender, emergency contact name and contact information, how you heard about us and pre-existing health conditions in our health commitment and waiver release form to establish an Account.
Any correspondence you send to us, telephone us, or when you email us.
Details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data);
Details of credits purchased on the site; and
Reservations you make for The Sweat Society classes.
We may require you to provide us with additional Personal Data as you use our Services, to the extent that it is necessary for the provision of those services. Where we believe that we need more data we will set out the reasons why we need that information, and describe how we intend to use it.
Why Do We Retain Personal Data?
The cookies we use have defined expiration times; unless you visit our Sites or use our Services within that time, the cookies are automatically disabled and retained data is deleted.
How Do We Process Personal Data?
We will process your Personal Data for a variety of reasons that are justified under data protection laws in the European Economic Area (EEA) and Switzerland.
To operate the Sites and provide the Services, including to:
Create an account
Make a booking
Make a class cancellation
Make a waitlist booking
Make a purchase for the provision of our Services
Initiate a payment, whether one-off or through our “Auto
To manage our business needs, such as monitoring, analysing, and improving the Services and the Sites’ performance and functionality. For example, we analyse User behaviour and perform research about the way you use our Services.
To manage risk and protect the Sites, the Services and you from fraud by verifying your identity, and helping to detect and prevent fraud and abuse of the Sites or Services.
To comply with our obligations and to enforce the terms of our Sites and Services, including to comply with all applicable laws and regulations.
To anonymise Personal data in order to provide aggregated statistical data to third parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services.
To market to you by delivering marketing materials about The Sweat Society products and Services. We may also Process your Personal Data to tailor certain Services or Site experiences to better match our understanding of your interests.
To provide you with location-specific options, functionality or offers if you elect to share your Geolocation Information through the Services. We will use this information to enhance the security of the Sites and Services and provide you with location-based Services, such as advertising, search results, and other personalised content.
To respond to your requests, for example to contact you about a question you submitted to our customer service team.
You can withdraw your consent at any time and free of charge. Please refer to the section on “Your Privacy Choices” for more information on how to do that.
Your health data is regarded as a special category of data under data protection laws. We process health data so as to be aware of any particular concerns or issues that may affect your ability to undertake exercise with us, or to assist us if there is a medical emergency. Because we cannot allow you to participate in a class unless we have this information we regard the information as being necessary for the performance of your contract with us. In addition, we must have additional authority to process this personal data, because of its status. We will only process this data with your explicit consent, which we will ask for separately. Given the significant harm that could result if we are not aware of a medical condition, we will not be able to allow you to take our classes without your consent.
Do We Share Personal Data?
With other companies that provide services to us: We share Personal Data with third-party service providers that perform services and functions at our direction and on our behalf. Our providers include companies who will process our credit and debit card payments; companies who maintain our website and credits system, and companies that maintain our mailing lists and other contact details.
With other institutions that we have partnered with to jointly create and offer a product or service. These institutions may only use this information to market and offer The Sweat Society related products, unless you have given consent for other uses.
With other third parties for our business purposes or as permitted or required by law. We may share information about you with other parties for The Sweat Society business purposes or as permitted or required by law, including:
if we need to do so to comply with a law, legal process or regulations;
to law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirement applicable to The Sweat Society.
if we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
to protect the vital interests of a person; to investigate violations of or enforce a user agreement or other legal terms applicable to any Service;
to protect our property, Services and legal rights;
to facilitate a purchase or sale of all or part of The Sweat Society
to help assess and manage risk and prevent fraud against us, our Users and fraud involving our Sites or use of our Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals, and institutions;
to support our audit, compliance, and corporate governance functions.
In addition, The Sweat Society may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services. This data will not personally identify you or provide information about your use of the Sites or Services. We do not share your Personal Data with third parties for their marketing purposes without your consent.
We always ensure that safeguards are in place whenever personal data is transferred outside of the EEA. Currently these take the form of Model Clauses approved by the European Commission and binding corporate rules. In addition, if we use a service provider based in the USA then we expect them to be registered under the EU-US Privacy Shield.
Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. In line with many other websites, we do not respond to DNT signals.
What Privacy Choices Are Available To You?
Choices Relating to the Personal Data We Collect:
Personal Data - You may decline to provide Personal Data when it is requested by PayPal, but certain Services or all of the Services may be unavailable to you.
Location and other device-level information - The device you use to access the Sites or Services may collect information about you, including Geolocation Information and User usage data that The Sweat Society may then collect and use. For information about your ability to restrict the collection and use of such information, please use the settings available in the device.
Choices Relating to Our Use of Your Personal Data:
Online Tracking and Interest-Based Advertising - We work with partners and third-party service providers to serve you advertising using ad-related cookies and web beacons. You can opt-out of third-party advertising-related cookies and web beacons, in which case our advertising should not be targeted to you. You will continue to see our advertising on third party websites.
For more information on third-party advertising-related cookies and interest-based advertising, and to learn how to opt-out of these practices with companies participating in industry self-regulation, please visit http://www.youronlinechoices.com/uk/about-behaviou...
Choices Relating to Cookies:
You may have options available to manage your cookies preferences. For example, your browser or internet device may allow you delete, disable, or block certain cookies and other tracking technologies. You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a Service or Site.
You can learn more about our cookies and tracking technologies by visiting the Statement on Cookies and Tracking Technologies page.
Choices Relating to Your Registration and Account
If you have an Account, you generally may review and edit Personal Data by logging in and updating the information directly or by contacting us. Contact us if you do not have an Account or if you have questions about your Account information or other Personal Data.
Choices Relating to Communication Notices, Alerts and Updates from Us:
Marketing: We may send you marketing content about our Sites, Services, products through various communication channels, for example, email, text, pop-ups, push notifications, and messaging applications. You may opt out of these marketing communications we send by following the instructions in the communications you receive. If you have an Account with us, you may also adjust your communication preferences in your Account settings. For messages sent via push notifications, you may manage your preferences in your device.
Informational and Other: We will send communications to you that are required or necessary to send to Users of our Services, notifications
that contain important information and other communications that you request from us. You may not opt out of receiving these communications. However, you may be able to adjust the media and format through which you receive these notices.
What Are Your Rights?
Subject to limitations set out in EEA data protection laws, you have certain rights in respect of your Personal Data. In particular, you have a right of access, rectification, restriction, opposition, erasure and data portability. Please contact firstname.lastname@example.org if you wish to exercise these rights. If you wish to complete an access request to all personal data that The Sweat Society holds on you, we would ask that you provide 2 points of data verification to prove your identity, for example, your Date of Birth and Postcode.
If you have an Account with any of our Services, you generally can review and edit Personal Data in the Account by logging in and updating the information directly.
How Do We Protect Your Personal Data?
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.
Can Children Use Our Services?
The Sites and Services are not directed to children under the age of 16. We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our Sites and Services. If we obtain actual knowledge that we have collected Personal Data from a child under the age of 16, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of majority.
What Else Should You Know?
If the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on the “Policy Update” page of our website. We also may notify Users of the change using email or other means.
We want to make sure your questions go to the right place: email@example.com
If you are not satisfied by the way in which we address your concerns, you have the right to lodge a complaint with the Supervisory Authority for data protection in your country. In the United Kingdom this is the Information Commissioners Office – www.ico.org.uk